Faqs

What are the opening hours of the shops?

The opening hours are available on the brand's website, here.

Do the canned fish have any kind of additives?

All our canned fish is prepared in a natural way, in olive oil, without any additives. The fish is cooked while it is still fresh to keep all its properties intact and is then packaged in sterilized cans that are hermetically sealed to guarantee maximum durability in perfect conditions of flavour and food safety. 

Is the canned-fish gluten-free?

Our canned fish may contain traces of gluten. Although there are no ingredients containing gluten in the composition of the preserves, there may be some risk of contamination. 

Is it possible to buy online?

Consult the online store for all information about orders and deliveries.

Does the online store ship to all countries in the world?

The online store ships to Europe and the USA.

Is it possible to make returns?

We do not accept returns, except those in which there is a visible defect in the item or error in the order placed through the online shop. 

Can tins be taken in hand luggage on planes?

According to Portuguese legislation and regarding Portuguese airports, it is allowed to transport cans, with a net weight (total) of up to 150 grams, in cabin luggage.At the security screening point at the portuguese airports, it is not necessary to separate the cans from the rest of the cabin baggage as they will be checked after the first screening procedure. Airport security staff may request the opening of protective packaging/enclosures for canned goods, where present. Exceptionally, and for security reasons only, cans may not be permitted by airport authorities. The only cans that exceed the permitted weight are eels in escabeche sauce, prawns, Chickpea and Carrot Patties and Oatmeal balls with Vegetables, as they exceed the maximum weight by 10 grams.For more information, please contact ANAC - National Civil Aviation Authority or consult the legislation in force at www.anac.pt.

What are the years on the tins of the Timeless Sardines Collection?

The Timeless Sardines collection, with Portuguese sardines, has every year from 1916 to the present time. Each tin highlights an important event of that year and the birth of one, two or three celebrities. You can check the events and celebrities of any year in the online shop, here.

Do the shops only sell sardines?

All our shops have around 30 varieties of canned fish available, from sardines to cod, octopus, shrimp, sea bass and other more unusual fish. Discover the entire offer in the online shop, here.

Other information

For further information or additional questions, please contact us through the email email@portuguesesardine.com